Heedback vs. Canny
Canny offers no surveys at any tier and charges more as your user count grows. Heedback bundles all four — boards, roadmap, changelog, and surveys — for a flat monthly price regardless of user volume.
- ✓Surveys included at every tier — Canny offers none at any price
- ✓Flat pricing, not per-tracked-user (Canny's rate scales with user volume)
- ✓No forced "Powered by Canny" badge on lower plans
Feature comparison
| Feature | Heedback | Canny |
|---|---|---|
| Feedback boards | ✓ | ✓ |
| Public roadmap | ✓ | ✓ |
| Changelog + subscriber notifications | ✓ | ✓ |
| Surveys (NPS, CSAT, custom) | ✓ | ✗ None at any tier |
| Unlimited tracked users | ✓ | ✗ Billed by user volume |
| Unlimited admin seats | ✓ | ✗ Capped at 10 on Pro |
| Flat monthly pricing | ✓ | ✗ Scales with user count |
| No attribution badge | ✓ | ✗ Badge on non-Business plans |
| Self-serve signup | ✓ | ✓ |
Canny's cost grows with your user count
Canny
Canny's Starter plan ($79/mo) covers 100 tracked users. At 2,000 users you're around $359/mo; at 5,000 users around $1,349/mo. Surveys are never available, regardless of plan.
Heedback
Heedback is flat — one price, unlimited tracked users, unlimited admin seats, all four modules included from day one.
At 5,000 users: Canny ~$1,349/mo; Heedback stays flat.
Try Heedback free — no card required
Set up in minutes. All four modules included from day one.
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