Heedback vs. UserVoice
UserVoice starts at $16,000/year and requires a sales call to sign up. It has no changelog and no surveys. Heedback is free to start, takes minutes to set up, and bundles everything in one place.
- ✓Free to start — UserVoice requires a sales call and $16k/year minimum
- ✓Changelog included — UserVoice has no way to announce what shipped
- ✓Surveys included — UserVoice has none at any tier
Feature comparison
| Feature | Heedback | UserVoice |
|---|---|---|
| Feedback boards | ✓ | ✓ |
| Public roadmap (interactive) | ✓ | Read-only for external visitors |
| Changelog + subscriber notifications | ✓ | ✗ No changelog |
| Surveys (NPS, CSAT, custom) | ✓ | ✗ None |
| Self-serve signup | ✓ | ✗ Sales call required |
| Free to start | ✓ | ✗ $16,000/year minimum |
| Flat unlimited-user pricing | ✓ | Gated by monthly active user volume |
| Setup in minutes | ✓ | Weeks-long onboarding process |
| Guest / anonymous submissions | ✓ | ✗ Not supported |
UserVoice is priced for enterprise procurement cycles
UserVoice
UserVoice's reported floor is $16,000/year, with no self-serve signup and no free trial. Setup takes weeks. No changelog and no surveys at any price tier.
Heedback
Heedback is free during early access — sign up in seconds, no credit card, no sales call. When paid plans launch they'll be a fraction of what incumbents charge.
UserVoice: $16,000/year minimum via sales. Heedback: free to start.
Try Heedback free — no card required
Set up in minutes. All four modules included from day one.
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